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This document represents our Terms and Conditions, which govern your membership on Mashrou3online.com , the use of Mashrou3online.com, and your purchasing, selling, and use of products through the Site. By accepting these terms and conditions (including the linked information herein), and by using the Site, you consent to follow and be bound by these conditions. This agreement is effective upon acceptance. If you do not accept to follow these Terms and Conditions, please do not access, register with, or use this Site.

By registering on the Site or purchasing or selling products through the Site, you acknowledge and agree to the following terms:

Eligibility for Membership

All members on Mashrou3online.com should be able to form legally binding contracts. Therefore, by using the Site and accepting our Terms and Conditions, you acknowledge that you are at least 18 years of age before you became a member of the Site. We reserve the right to limit or withdraw access to the Site for any member should Mashrou3online.com believe that member to be under the age of 18 years. The Site is not available to persons whose membership has been suspended or withdrawn by Mashrou3online.com. If you are registering as a business/corporate entity, you acknowledge that you have the authority to bind that entity by these Terms and Conditions and that you and the business/corporate entity will comply with all applicable laws relating to online trading. No person or business entity may register as a member of the Site more than once.

Your Account and Registration Obligations

Establishing a Membership

When you register as a member on the Site, you are required to:

• Indicate agreement to these Terms and Conditions
• Provide true, accurate, and complete contact information and identification details
• Submit any form of authentication as required by Mashrou3online.com as part of the registration process
• Avoid including: (1) any of your contact details, such as your email addresses, telephone numbers, or any other personal details; and (2) the word “ Mashrou3online” in your registration user ID.
• Avoid including the word “ Mashrou3online” or any of its derivatives in your store name.

Use of Membership

Mashrou3online.com is not liable for any direct, indirect or consequential loss or loss of profits, goodwill or damage whatsoever resulting from the disclosure or misuse of your username and/or password. By becoming a member on the Site, you consent, warrant, and acknowledge that you will:

• Accept responsibility for all activities that occur under your account or password
• Maintain the confidentiality of your account and password
• Restrict access to and use of your account
• Notify Mashrou3online.com immediately of any unauthorized use of your account or any breach of security
• Never use another member’s account at any time, without the express permission of the account holder
• Never disclose your contact details including but not limited to phone numbers, addresses, or email addresses in commerce or listing processes, or anywhere on the Site including the feedback area, discussion forum or through any e-mail feature of the Site intended to bypass use of com Never use another user’s data for any purpose other than fulfilling a relevant transaction resulting from selling item(s) on the Site
• Reimburse Mashrou3online.com for any improper, unauthorized, or illegal use of your account by you or by any person obtaining access to the Site through your designated username and password, regardless whether you authorized such access or not
• Treat any other member’s information provided to you by Mashrou3online.com or any other user as strictly confidential
• Regularly update the registration data to keep it true, accurate, up-to-date, and complete. If you provide any information that is false, inaccurate, not current or incomplete or if Mashrou3online.com believes that such information is false, inaccurate, not current or incomplete, or not in accordance with these Terms and Conditions, Mashrou3online.com reserves the right to suspend, limit or withdraw your access to the Site and/or your membership. Mashrou3online.com may, in its sole discretion and at any time, make any inquiries it considers necessary (whether directly or through a third party), and request that you provide it with further information or documentation, including without limitation to verify your identity and/or ownership of your financial instruments. Without limiting the foregoing, if you are a business entity or registered on behalf of a business entity such information or documentation may include your trade license, other incorporation documents and/or documentation showing any person’s authority to act on your behalf. You agree to provide any information and/or documentation to Mashrou3online.com upon such requests. You acknowledge and agree that if you do not, Mashrou3online.com, may, without liability, limit, suspend or withdraw your access to the Site and/or your membership of the Site. We also reserve the right to cancel unconfirmed/unverified accounts or accounts that have been inactive for a long time.
• Never engage in false or fraudulent activity in connection with the use of the Site. You acknowledge and consent that Mashrou3online.com may suspend, limit or withdraw your access to the Site and/or your membership of the Site if you are found to have engaged in false or fraudulent activity in connection with the use of the Site.
• Never transfer your Site account (including feedback) and username to another party without our explicit consent.
• Never engage in the purchase of a product you are not legally entitled to purchase for example in the purchase of alcohol.  In such case, Mashrou3online.com reserves the right, at its sole discretion and without any liability from any kind whatsoever, to refuse service, terminate accounts, remove or edit content, or cancel orders.

Submitted Content

By submitting content to Mashrou3online.com you automatically consent to granting Mashrou3online.com an irrevocable, worldwide, royalty free license to use, publish, display, modify, distribute and syndicate your content worldwide. Mashrou3online.com does not claim any ownership of your content but we have your permission to use it for the purpose of operating and promoting the Site. You confirm and warrant that you have the requisite authority to grant the above license to Mashrou3online.com

Use of the Site

By using the Site or any of its features and services, you acknowledge, represent, warrant, and consent to comply with all applicable domestic and international laws and regulations regarding and relating to your use of the Site. You also acknowledge and consent never to conduct any of the following activities:

• Harm our systems: You agree not to interfere with or try to disrupt the Site or the interests or property of the Site’s users by doing activities such as, but not limited to, distributing a virus or other harmful computer code, unsolicited or bulk electronic communications, chain letters, and pyramid schemes.
• Create liability for us or cause us to lose (in whole or in part) our services or the services of other suppliers
• Take any action that imposes or may impose (as determined in our sole discretion) an unreasonable or disproportionately large load on our infrastructure
• Interfere or attempt to interfere with the proper working of the Site
• Attempt to take over another user’s account or carry out any hacking or phishing of the Site or user accounts and related features
• Export or re-export any Site tools except in compliance with the export control laws of any relevant jurisdictions
• Copy, modify, or distribute any content from the Site or otherwise infringe the Site’s copyright material and/or trademarks in any way
• Violate any laws, rules, regulations, guidelines, third party rights or our policies
• Abuse Mashrou3online.com policies or terms and conditions posted on the Site

Electronic Communications

When you use Mashrou3online.com, you consent to receive communications from us electronically, including, but not limited to, emails, texts messages, messages on and through the Site. You can retain copies of these communications for your records and you agree that all legal documents and communication that we provide to you electronically satisfy any legal requirement that such communications be in writing. Mashrou3online.com will ask for your agreement during the registration process to send you promotional emails that let you know about new changes, features, or promotions on the Site. If at any time you decide you do not wish to receive such promotional emails, you can opt out of receiving such emails by clicking on the link at the bottom of any promotional email sent by us.

Payment by Buyers

Mashrou3online.com offers buyers the option to pay for items on the Site either online or through Cash On Delivery (“COD”) or any other payment methods made available on the Site at the time of posting these Terms.

Mashrou3online.com merely facilitates the payments by buyers but Mashrou3online.com is not involved in the process of buying and selling items on the Site. All sales and purchases on the Site continue to be bipartite contracts between the buyer and the seller of an item(s) and karoutexpress.com is not responsible for any non-performance, breach or any other claim relating to or arising out of any contract entered into between any buyers and sellers, nor does Mashrou3online.com have any fiduciary duty to any user. You acknowledge and agree that Mashrou3online.com will hold your funds at your own risk.

Copyright

All content posted on the Site, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software, is the property of Mashrou3online.com and is protected by copyright, trademarks, patents or other intellectual property rights and laws. The compilation of the content on the Site is the exclusive property and copyright of Mashrou3online.com and is protected by copyright, trademarks, patents or other intellectual property rights and laws.

Trademarks

The name karoutexpress and the other karoutexpress phrases, logos, and related designs that we use in connection with our services are either registered or unregistered trademarks of Mashrou3online.com and are protected by international trademark and other intellectual property rights and laws Mashrou3online.com trademarks may not be used in connection with any product or service that is not owned by Mashrou3online.com or in any manner that may harm Mashrou3online.com. All other trademarks not owned by Mashrou3online.com that appear on the Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Mashrou3online.com.

Buyer Protection

Users who shop at Mashrou3online.com receive full or partial refunds if the item is not as described by the Seller or if they don’t receive their item. This guarantee is offered by Mashrou3online.com to ensure buyers that their purchase is protected against fraud by any seller on the Site.

If a buyer has purchased an item through Mashrou3online.com and never received it or received an item worth significantly less in value compared to what was described by the seller, the buyer will be reimbursed by Mashrou3online.com the value of the item only. To be eligible for a buyer protection, the buyer needs to file a complaint with Mashrou3online.com within three days of the initial date of delivery if the item hasn’t been received, or within three days from the effective receiving date of the relevant item. Mashrou3online.com will investigate the matter and if it has been determined (in its sole discretion) that the seller has intentionally defrauded the buyer in relation to the item for which Mashrou3online.com has reimbursed the buyer, Mashrou3online.com may limit, suspend or withdraw the seller’s access to the Site and/or the seller’s membership and Mashrou3online.com will charge the seller for Mashrou3online.com costs in reimbursing the buyer and for any handling and shipping. Mashrou3online.com reserves the right to take such further steps as it considers necessary, including, but not limited to, legal action. You acknowledge and agree that if any item returned to Mashrou3online.com by a buyer is fraudulent or unlawful, then Mashrou3online.com may in its sole discretion destroy the item or take any other steps as it considers necessary.

Shipping Fees for Returned Items

The following section summarizes Mashrou3online.com policy for charging shipping fees for returned items:

In case the returned item is due to the seller’s fault, and the buyer claimed to return it within three days of receiving the item, then the seller will be responsible for the delivery and return shipment fees. If the buyer in such a case claimed an item for return after the 3 days of the date of delivery and the return request is approved, then the buyer will pay the delivery shipment and the return shipment fees.

Mashrou3online.com will take responsibility of the return shipment fees if the return is related to a buyer’s fault, on condition that the buyer claimed for a return within 3 days of the date of delivery. If the buyer did the claim after the 3 days have passed, then the buyer will be responsible for both the delivery shipment fees and the return shipment fees, provided that that the request claim is approved.

Return Policy for Gifts

In case the product received was a gift from another Mashrou3online user, the gift receiver can request the return of such gift within 3 days of receiving it by contacting Mashrou3onlines on Mashrou3online contact details mentioned on the delivery receipt. If the return is accepted based on the return conditions mentioned below, the amount will be credited to the Mashrou3online account of the gift receiver. If the gift receiver doesn’t have a Mashrou3online account, they will need to create one.

The amount cannot be claimed in cash nor credited to a card.  Delivery fees will be deducted from the gift value upon return.

Return Policy for Gift Cards

Gift cards can’t be returned nor can be used to purchase other gift cards on Mashrou3online

Return Policy for Card Payments

In the event you have settled by card, the price of the purchased item(s) and wish to issue a return order within 3 days of receiving the item(s), the price of such returned item(s) shall be returned to your bank account provided that the request claim is approved. The buyer will cover the delivery fee while the returning shipping fees will be free of charge. However, bear in mind that the amount may take time to reflect in your card statement, depending on your card provider.

Return Policy for Cash Payments

In the event you have settled by cash the price of the purchased item(s) and wish to issue a return order within 2 days of receiving the item(s), the price of such returned item(s) excluding the delivery fees shall be credited to your wallet on your Mashrou3online account within a period of one (1) week from the collection date and subject to the compliance of the returned item to the return conditions. You shall have a period of one week starting the return collection date during which you can, either use the amount to execute other purchase(s) on the Site, or request for its refund. In such case, Mashrou3onlineshall reimburse within a period of two (2) weeks following your request the said amount to you at the end of the above-mentioned period and in cash. The cash amount shall be collected fromMashrou3online offices exclusively.

Return Policy for Promotional Items

Products purchased on sales, during a clearance or with a special offer are subject to the return policy of the merchant on Mashrou3online

Gift Card Terms & Conditions:

• Gift Card is redeemable towards items sold on Mashrou3online exclusively.
• In order to use the gift card, you must have or create a free Mashrou3online account.
• Gift cards are valid for 12 months from date of receipt.
• If your total order is less than the value of the Gift Card, the remaining amount will remain in your gift card balance to be used in following purchases.
• Gift Cards may not be returned, refunded, redeemed for cash nor used to purchase other Gift Cards.
• Mashrou3online shall not bear any liability in case the Gift Card has been lost, stolen, destroyed or used by third parties without permission of the card owner.
• Mashrou3online reserves the right to void and cancel Gift Cards if a Gift Card is suspected to be obtained, used, or applied to an Mashrou3online account fraudulently, unlawfully, or otherwise in violation of these terms and conditions.
• The Gift Card holder shall not have the right to claim at any circumstances, and for any reason whatsoever, any indemnity, whether moral or material, fromMashrou3online  or any sister company, related to the Gift Card.

Return Policy for Undelivered items

In the event your order has not yet been delivered and you wish to cancel items in your order, a cancelation will be granted if the items have not yet been assigned to our drivers. To proceed with canceling the order, click the “Cancel” button for the specific items you wish to cancel complete the cancelation process on your order details page. In this case, you will receive a full refund along with any shipping fees applied and will not be penalized. Refund will be implemented depending on the policy for the payment method applied.

In case your order has not yet been delivered but the delivery has been assigned to our drivers, the “Cancel” button will be deactivated and you will only be able to access the “Return” button. In this case the regular return policy would apply.

Return Conditions

• Return requests should be made within 2 (two) days from receiving the item.
• Item should be in the same condition you received it. If you use or damage it, it can no longer be returned. In case you ordered a product and requested a return and the product was found to be damaged, you will bear all delivery and return fees associated with this product.
• If the item is an innerwear, lingerie, chocolates, flowers, cigars, socks, stockings, tights, software, product, music album, books, swimwear, gift card, perfume coffret, mascara, eyeliner, nail polish, lip gloss, greeting cards, headpieces, hair care products (shampoo, serum, conditioner, masks, gel), eye lashes, eye lenses and eye serums,  birthday supplies , costumes ,candles or fragrances, then the item is not eligible for return.
• If the defective product can be covered under the manufacturer’s warranty, then the item cannot be refunded. Instead, you can arrange to get the item fixed or replaced.
• The item should not be tampered with and should not have missing serial numbers, otherwise it will no longer be qualified for a refund. Make sure the package has no missing items, including price tags, labels, original packing, freebies, and accessories.
• Make sure the package has no missing items, including price tags, labels, original packing, freebies, and accessories.
• The original package of any item should not be opened and should remain sealed.

Unreturnable Items

Mashrou3online.com has the right to process as it deems appropriate any items returned from the buyers, after a period of 30 days from the return date provided that the customer has been notified of the status of the return and in the event that the customer did not accept to receive the returned items. By agreeing to these Terms and conditions, you explicitly authorize Mashrou3online to dispose of and/or liquidate any undesired items without any objection and any liability to Mashrou3online

Return Policy for Repeated Returns

We offer a flexible returns policy to make your online shopping experience even easier. However, we do monitor the number of returns made and may refuse to accept orders at our discretion if goods are returned repeatedly.

Coupon Code Terms & Conditions

• Code is valid for a one time use. The Code applies only to items purchased in a single order;
• Code is limited to one customer and account;
• Each promotional Code applies only to qualifying items;
• Code will expire depending on the set Code expiration date;
• Code is non-transferrable and may not be resold;
• Products purchased using a promotional Code are subject to our return policy, however the amount paid will be refunded to your wallet;
• Shipping charges and taxes may apply to the full value of your order.
• Mashrou3online shall not bear any liability in case the Code has been lost, stolen, destroyed or used by third party without permission of the Coupon owner.
• Mashrou3online reserves the right to void and cancel the Coupon if it is suspected to be obtained, used, or applied to aMashrou3online account fraudulently, unlawfully, or otherwise in violation of these terms and conditions.
• The Coupon’s holder shall not have the right to claim at any circumstances, and for any reason whatsoever, any indemnity, whether moral or material, from Mashrou3online or any sister company, related to the Coupon Code.

Disclaimer

The Site is only a platform where users may interact with one another for their transactions. The Site is not and cannot be a party to or control in any manner any transaction between two users of the Site. The Site does not provide any guarantee that a buyer or seller will complete a transaction or accept the return of an item or provide any refund for the same. You will not hold Mashrou3online.com responsible for other users’ content, actions, or inactions, or items or information they list or post. By agreeing to these Terms and Conditions, you acknowledge and consent to the following conditions:

• Mashrou3online.com is not responsible for any non-performance or breach of any contract entered into between users and does not transfer legal ownership of items from the seller to the buyer. The contract for sale of any item shall be a strictly bipartite contract between the seller and the buyer. At no time shall any right, title or interest over any item vest withMashrou3online.com or shall Mashrou3online.com have any obligations or liabilities in respect of such item or the contract between the buyer and seller.
• Mashrou3online.com is not responsible for any unsatisfactory or delayed performance, losses, damages or delays as a result of items which are unavailable.
• Mashrou3online.com is not required to resolve any dispute or disagreement between users.
• Mashrou3online.com has no control over and does not guarantee the quality, safety or legality of items advertised, the truth or accuracy of users’ content or listings, the ability of sellers to sell items, or the ability of buyers to pay for items.
• Mashrou3online.com does not make any representation or warranty as to the attributes (including but not limited to quality, worth or marketability) of the items proposed to be sold or purchased on the Site. In particular, Mashrou3online.com does not implicitly or explicitly support or endorse the sale or purchase of any items on the Site, nor is Mashrou3online.com a supplier or manufacturer of any items sold by users or purchased by users.
• Mashrou3online.com does not make any representation or warranty as to the attributes (including but not limited to legal title, creditworthiness, or identity) of any of its users.
• The Site may include links to third party websites that are controlled by and maintained by others. Mashrou3online.com cannot accept any responsibility for the materials or offers for goods or services featured on such websites and any link to such websites is not an endorsement of such websites or a warranty that such websites will be free of viruses or other such items of a destructive nature and you acknowledge and agree that Mashrou3online.com is not responsible for the content or availability of any such sites.
• Users shall independently agree upon the manner and terms and conditions of delivery, payment, and insurance as between each other and com holds no responsibility in respect of such arrangements.
• Mashrou3online.com accepts no liability for any errors or omissions, whether on behalf of itself or third parties.
• Mashrou3online.com excludes all implied warranties, terms and conditions and is not liable for any loss of money, goodwill or reputation, or any special, indirect or consequential damages arising directly or indirectly, out of your use of or your inability to use the Site.
• You release and indemnify Mashrou3online.com and/or any of its officers and representatives in respect of any claim, demand, dispute, cost, damage, liability or other consequence (direct or indirect) of any of the actions of the users of the Site and you specifically waive any claims that you may have in this respect under any applicable law.

Privacy

The Privacy Policy terms pertaining Mashrou3online.com‘s collection, use, disclosure, and other processing of information related to the user is described in detail in our Privacy Policy. You consent to any information we may obtain about you, whether via the Site, email, telephone, or by other means, being collected, stored, and processed in accordance with the terms of the Privacy Policy. Mashrou3online.com reserves the right to update its Privacy Policy at any time, in its sole discretion, effective immediately upon being posted on the Site.

Privacy Policy

AtMashrou3online, we are strongly committed to protecting your privacy. Please read this Privacy Policy to understand how we collect and process your personal data.

Introduction

This privacy policy is part ofMashrou3online (“The Site”) Terms and Conditions and covers the Site’s use of the information (“Personal Data”) we collect when you access the Site. By using the Site and giving us your Personal Data, you expressly acknowledge that you consent to our way of processing your Personal Data as described in this Privacy Policy.

Privacy Policy Changes

We may amend this Privacy Policy by posting a revised version on the Site. All the terms in the updated version shall become effective immediately upon posting to the Site. By continuing to use the Site, you expressly agree that we continue to process your Personal Data as stated in the revised Privacy Policy.

Information We Collect

Personally identifiable information

In order for you to buy or sell items on Mashrou3online.com, you will have to register on the Site by creating a user account which requires you to submit certain personally identifiable information. Personally identifiable information may include, but are not limited to, your name, shipping address, email address, telephone number, date of birth, and other similar identifiable information. Additionally, in order for us to verify your identity, we may require you to provide us with a valid proof of identification in the form of a copy of your passport, resident’s visa or permit, national ID, driver’s license, or others.

Financial information

We will also ask you to fill your credit card and/or bank account details in the “My Account” section of the Site, which we would require for billing purposes and to fulfill your orders. After you complete your registration on the Site, you should not post any personal or financial information anywhere on the Site other than on the My Account section of the Site. Restricting the posting of personal information to the My Account section of the Site protects you from fraud or identity theft.

Transactional information

We will collect transactional information based on your buying and selling activities using the Site. The transactional information we collect is used solely in relation to the transactions you undertake on the Site and for no other reasons.

Device-related information

We may use your Internet protocol (or IP) address to analyze user trends and improve the administration of the Site. We may also collect information on the way you use your device to browse the Site, such as the browser type you use to access the Site, your navigation on the Site, your time spent on the Site, and other similar information.

Other information

In addition to the information listed above, we may collect other information from or about you in other ways not specifically described here. For example, we may collect information related to your contact with our customer support team or store results when you respond to a survey. We may also collect feedback ratings and other comments relating to your use of the Site.

When we aggregate personal information for statistical purposes, such aggregated personal information shall be anonymous.

Processing the Information Collected

The type of information described in the “Information We Collect” section in this Privacy Policy are collectively called Personal Data. We only use your Personal Data for the following reasons:

1. To offer you our services and customer support
2. To evaluate and improve our services to you
3. To prevent illegal activities
4. To collect fees
5. To identify and solve troubleshoot problems
6. To offer you promotional emails
7. To verify the information you provide us with third parties. For example, we may share some of the personal information you give us with banks or credit card authorization, processing and verification services or with third parties for fraud screening purposes.

We do not disclose, sell, or rent any of your Personal Data to third parties in the normal course of doing business. We only share your Personal Data with third parties in accordance to the terms in this Privacy Policy.

However, all comments that you publically post about the Site may be used by us for marketing purposes. Therefore, by posting comments, you expressly agree to our using such comments for marketing purposes.

Additionally, information relating to items you are buying or selling may be displayed on the Site. This information can include details of your user ID, feedback ratings, and comments relating to your use of the Site. Otherwise, we will only disclose your personal information to a third party with your express permission.

Information Disclosure

Mashrou3online.com is committed to preserve and protect your privacy. However, we are legally bound to disclose your personal information in the following cases:

1. If we receive a court order or similar legal procedure requiring us to share your Personal Data to law enforcement agencies, government agencies, or third parties
2. When we are required to disclose your Personal Data to comply with the law
3. When we are cooperating with an ongoing law enforcement investigation
4. When we have a good faith belief that our disclosure of your Personal Data is necessary to prevent physical harm or financial loss
5. To report suspected illegal activity
6. To investigate a possible violation of our Terms and Conditions
7. In the event of a sale of Mashrou3online.com, your personal data may be disclosed to any potential purchaser for the purposes of the continued provision of the Site or otherwise in relation to any such sale.

Receiving Emails fromMashrou3online.com

By registering and creating an account on the Site, you expressly consent to receiving emails from Mashrou3online.com. If, at any time, you decide you do not wish to receive emails from us, you can unsubscribe from our mailing list by clicking on the link at the bottom of any of the emails or by going to the My Account section of the Site.

Your Use of Personal Data

Registered users on the Site may need to share personal or financial information with each other to complete transactions on the Site. This privacy policy does not cover your release of your personal information to another Site member. We cannot guarantee the privacy of your Personal Data when you share personal information with other Site members. Therefore, you should always seek to know the privacy policies of other Site members prior to sharing your information with those other Site members.

As a user of the Site, you should respect, at all times, the privacy of other Site members. By using the Site, you agree to use any personal information received from another Site member in relation to a transaction on the Site solely in relation to such transaction and shall not use the information received from another Site member for any other purposes except with the express consent of the other Site member. You also agree to use personal information received from another Site member in accordance with the law at all times.

Accessing and Editing Your Information

If you are a registered user at Mashrou3online.com, you can access and change your personal information at any time by logging into the My Account section of the Site.

Please note that we shall retain your personal information during and following the end of your use of the Site as required to comply with law, for technical troubleshooting requirements, to prevent fraud, to assist in any legal investigations, and to take any other actions otherwise permitted by law.

Third Party Websites

The Site may contain links to other websites, but we are not responsible for the privacy practices of such other websites. For these websites, we strongly recommend that you read their privacy policies so you can understand the way in which your personal information will be processed by these websites. Our Privacy Policy applies solely to your Personal Data that we collect through your use of the Site.

Cookies

The Site uses cookies to help us recognize you, learn about your interests, improve your experience using the Site, increase security, measure the effectiveness of the Site, and identify popular sections on the Site. The cookies we use do not reveal any personal information about you. You can control cookies through your browser settings and other tools, although doing so may interfere with your use of the Site.

No Spam or Spoof Emails

We do not tolerate spam. To report Site-related spam or spoof emails, please forward the email to spam@Mashrou3online.com . You may not use the Site to send spam or otherwise send content that would violate our Terms and Conditions. We automatically scan and may manually filter messages to check for spam, viruses, phishing attacks, and other malicious or illegal content.

Storage and Encryption of Information

We hold your Personal Data on servers located in Lebanon. We take every precaution and encrypt all your Personal Data to safeguard your personal information from unauthorized access, use, or disclosure. By registering and creating an account on the Site, you consent to the transfer of your Personal Data to, and its storage on, our servers located in Lebanon.

Username and Password

To access your account or make a transaction on the Site, you must enter your username and password. Choose your password carefully using a combination of numbers, special characters, and lower-case and upper-case letters. Remember to change your password frequently and be careful not to share your username and password with anyone. If you are concerned that your password has been compromised, change your password immediately by logging to the My Account section of the Site.

Breach of User Agreement

In connection with your use of the Site, you will not breach these Terms & Conditions. If you do, Mashrou3online.com  may immediately and without liability limit your activity, terminate your membership on the Site indefinitely or temporarily, end your listings, and/or warn other users of your actions.

Mashrou3online.com  may at any time and in its sole discretion reinstate suspended users. A user that has been indefinitely suspended or had their membership withdrawn may not register or attempt to register with Mashrou3online.com  or use the Site in any manner whatsoever until such time that such user is reinstated by Mashrou3online.com . Notwithstanding the foregoing, if you breach these Terms & Conditions Mashrou3online.com  reserves the right to recover any amounts due and owing by you to Mashrou3online.com  or any losses and damages caused by you toMashrou3online.com  and to take such steps, including legal action and/or the initiation of criminal proceedings against you, as Mashrou3online.com  in its sole discretion deems necessary.

Providing Feedback

Users on the Site can provide feedback on each other’s conduct after a transaction has closed. Your feedback will be displayed along with your user ID on the Site. You cannot withdraw the feedback once you have posted it on the Site. Mashrou3online.com  will not be liable for the feedback that you post on the Site. If you continuously receive negative feedback ratings, Mashrou3online.com  reserves the right to suspend, limit or withdraw your access to the Site and/or your membership of the Site. You acknowledge and agree that you shall not market or export your Mashrou3online.com  feedback rating to any third party other than on the Site.

Withdrawal of Access and/or Membership

Mashrou3online.com may limit, suspend or withdraw your membership and / or your access to the Site at any time, without notice, for any reason, including, but not limited to, breach of this User Agreement.

Warranties

All information, content, materials, products, and services included on or otherwise made available to you through the Site are provided by Mashrou3online.com  on an “as is” and “as available” basis, unless otherwise stated in writing. Mashrou3online.com  makes no representation, endorsements, or warranties of any kind, express or implied, as to the accuracy, reliability, or completeness of any content on the Site or the operation of the Site or the information, content, materials, products, and services included on or otherwise made available through the site unless otherwise specified in writing. You expressly agree that your use of the Site is at your own risk and that Mashrou3online.com  has no obligation to offer support for the Site.

Limitation of Liabilities

The sellers whose items are available on the Site for sale are independent suppliers and are not employees of Mashrou3online.com . In no event shall Mashrou3online.com  be liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any seller, for any personal injuries, death, damage, or losses of profit, goodwill, data, information, and other intangible losses resulting from a direct or indirect connection with your use of the Site, or costs resulting. You acknowledge and agree that you are fully responsible for your use of the Site. You acknowledge and agree that any information you send or receive during your membership and/or use of the site may not be secure and may be intercepted by unauthorized parties. You acknowledge and agree that your use of the site is at your sole risk and that the site is made available to you at no charge. Recognizing such, you acknowledge and agree that, to the fullest extent permitted by applicable law (including, without limitation, consumer protection law),Mashrou3online.com will not be liable for any direct, indirect, punitive, exemplary, incidental, special, consequential or other damages arising out of or in any way related to (a) this Site, or any other Site or resource you access through a link from this Site; (b) any action we take or fail to take as a result of communications you send to us; (c) your Mashrou3online.com  membership, any termination or cancelation of your membership; (d) any products or services made available or purchased through the Site, including any damages or injury arising from any use of such products; (d) any delay or inability to use the Site or any information, products or services advertised in or obtained through the Site; or (e) the modification, removal or deletion of any content submitted or posted on the Site. If you are dissatisfied with the Site or any content or materials on it, your sole exclusive remedy is to discontinue your use of it.

Indemnity

You agree to defend, indemnify and hold Mashrou3online.com m and its stakeholders (owners, employers, investors, users, buyers, partners, and other sellers) harmless from and against any and all claims, damages, costs, actions, losses, liabilities, and expenses including legal expenses and attorney’s fees, arising from or related to your use of the Site and/or your breach of any representation, warranty, or other provision of the Terms & Conditions or your violation of any law or the rights of a third party.

No Partnership or Agency

Nothing in this Agreement shall be deemed to constitute a partnership or agency in law between you and Mashrou3online.com  and you shall have no authority to bind Mashrou3online.com  in any manner.

Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of Lebanon. Any dispute, claim or controversy arising out of or in connection with these Terms & Conditions (including a dispute, claim or controversy relating to any non-contractual obligations arising out of or in connection with these Terms & Conditions) shall be referred to the parties’ respective officers for resolution. If any dispute remains unresolved 21 days after being referred to the officers, it shall be finally settled by one arbitrator appointed in accordance with the rules of conciliation and arbitration of the Chamber of Commerce, Industry and Agriculture of Beirut and Mount Lebanon. The seat, or legal place, of arbitration shall be Beirut. The language to be used in the arbitration shall be English. The award shall be final and binding and the parties hereby waive any right they may have to appeal such award. Notwithstanding the foregoing, either party may seek injunctive relief in any court of competent jurisdiction against any matters relating to intellectual property rights.

Transfer of Rights and Obligations

You hereby grant Mashrou3online.com  the right to, and irrevocably acknowledge and agree that Mashrou3online.com  may at any time, transfer all or any part of its rights, benefits, obligations or liabilities (whether express or assumed) under these Terms &Conditions to any of its affiliates without requiring your further specific agreement. karoutexpress.com agrees to use all reasonable endeavors to provide notice to you of any transfer by way of a posting on the Site. You may not at any time, without the prior written consent of Mashrou3online.com , transfer all or any part of your rights, benefits, obligations or liabilities (whether express or assumed) under these Terms & Conditions without the prior written consent of Mashrou3online.com

Warranty Information

Warranties for products offered on karoutexpress are covered directly by the supplier. If the product is covered by warranty, it will be mentioned in the description of the item on karoutexpress and warranty conditions will apply according to the suppliers warranty terms and conditions.

Amendments to These Terms & Conditions

Mashrou3online.com  reserves the right to make changes to the Site, policies, and these Terms & Conditions at any time without your prior consent and with immediate effect by posting a notice of the amendment on the Site. If any of these Terms & Conditions shall be deemed invalid, void, or for any reason unenforceable, they shall be deemed severable and shall not affect the validity and enforceability of any of the remaining Terms & Conditions. Mashrou3online.com  will notify you of any amendment to these Terms and Conditions that materially increases your obligations or decreases your rights in accordance with the terms of these Terms & Conditions.

Entire Agreement

These Terms and Conditions constitute the entire agreement between you and Mashrou3online.com  with respect to the subject matter hereof.

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